Class Policies and Procedures

At Oklahoma Yoga, we are committed to providing a tranquil and harmonious space for our students to practice yoga. We deeply value the dedication and efforts of our teachers and then engagement of our community. In light of our studio being very new and many of our teachers traveling up to an hour to share their expertise with you, we have put in place the following studio policies and best practices.

Registrations and Bookings

Our app makes it super easy to book classes. Please pre-register for class in advance. This helps our teachers prepare and ensures a smooth experience for all. To register, ensure you have:

1. An active client portal account.
2. A signed online waiver.
3. A saved payment method.

The 3-Hour Cancellation Policy

Our studio is growing, which is fantastic! It’s a testament to the vibrant energy and support within our Member Community, where we all look out for one another. To ensure everyone gets a chance to join in and keep our community spirit thriving, we encourage the following:

Cancel any classes you can’t attend at least 3 hours in advance through our apps or website. (Our mobile apps are the most convenient).

Remember, if something comes up and you can’t make it, here’s how we keep things fair for everyone:

• For those with class packs or limited memberships (4x & 8x/mo): We’ll simply count it as one of your sessions.
• For drop-ins: We’ll consider it a pass used, hoping you’ll catch the next one!
• And for our unlimited members: A small $10 charge will help us keep classes accessible and rewarding for all.

Waitlist

If a class is fully booked, a waitlist is available. If a student cancels their reservation, the first person on the waitlist will be notified by email and their spot will be reserved. Please check your account in the OKY app or email regularly if you are on a waitlist. The best way to stay in the know is by downloading our app and allowing notifications.

When Oklahoma Yoga Has to Cancel Class

If the studio has to cancel a class, students will be notified as soon as possible, and full credits will be issued to students who were affected.

Arrival and Late Policy

Please arrive 10 minutes early to ensure a smooth start for every class and respect for all attendees. Our instructors will give a 5 minute courtesy hold after the scheduled class start time. After that, the doors will lock to preserve the peace and flow of the session.

Refunds and Transfers

All sales at Oklahoma Yoga are final and non-refundable. However, we understand life happens, so we do offer the option to transfer certain purchases from one student to another. If you have any questions or need assistance, please don’t hesitate to contact us at info@oklahomayoga.com.

Package and Membership Freezes or Holds

If you need to extend your packages or put your membership on a temporary freeze due to injury, illness, or extended travel, we’re here to help. Please reach out to us with your requests at info@oklahomayoga.com, and we’ll be happy to help.

Mat Rentals

Upon request, Manduka yoga mats are available for rent at $5 per class. For our students with current and active memberships, these rentals are complimentary.

Valuables

We offer cubbies for storing your valuables in our reception area. Please be aware that Oklahoma Yoga cannot be held responsible for any lost or stolen items.